We, at GREENBOX PRO AUDIO (“Greenbox”, or “we”), CNPJ: 24.576.786/0001-58, are committed to protecting your privacy. The purpose of this document is to clarify what information is collected from users of the websites https://www.greenboxshopping.com/, subdomains – and respective services – (“You”) and how this data is handled and used.
To offer our services, Greenbox, through its website and its application, the equipment where it is installed or being used and the devices synchronized with it, collects various data and information, aiming, above all, to provide an increasingly better experience for you.
Greenbox recognizes that your privacy is very important, therefore we take all possible measures to protect it. In this sense, this Privacy Policy aims to inform you how your information and data will be collected, used, shared and stored through our websites and respective services.
This document has been written in a simple and accessible way, precisely so that you can read and understand how we use your data to offer you a safe and comfortable experience when using the services we offer you.
You accept our privacy policy when you register on our website to use our services, for any purpose and even at no cost. This will indicate that you are aware of and in full agreement with how we will use your information and data.
This policy is divided as follows to facilitate its understanding:
1. About data collection;
2. About the use of personal data;
3. About the storage and access to your personal data;
4. About data sharing;
5. About the change or deletion of personal information;
6. Changes to the Privacy Policy;
7. Applicable law
If you have any questions regarding our privacy policy, you can always contact our data controller:
Send an email to [email protected] with the subject “Privacy”
We are located at Rua Vereador Ivo Frech, 125, Bairro Pinheiro, Presidente Getúlio, Santa Catarina, CEP 89150-000.
About data collection
Information provided by you
We collect personally identifiable information - such as name, telephone number, email address, address, date of birth, CPF or CNPJ - by filling out forms to download our free content, contact pages, pop-ups and purchase forms. Occasionally, requests for additional information may be made through direct contact from Greenbox with users via email, telephone contact, WhatsApp, or other means of instant messaging.
Website navigation information
When you visit our website, a 'cookie' is inserted into your browser by Google Analytics software to identify how many times you have visited our website. Information such as IP address, geographic location, referral source, browser type, length of visit and pages visited is collected.
Contact History
At Greenbox, we store information regarding contacts already made with our users, such as purchases made, content downloaded from our pages and interactions via email.
Data generated when using our services
When you use any of our services, we also collect other information from you and from people who visit the websites registered by you on our platforms. In this case, we will collect contact information such as your name, email and telephone number, address information such as country, city, state and area from which the access is taking place, professional profile data, including position, name and segment of the company where you work, number of employees in that company, your marketing preferences and information about your CRM, and information about your browser.
Facebook data
When using your Facebook account to integrate with our services, we may collect all the data that is made available by Facebook to our system, such as profile information and interests.
Payment: Nuvem Pago
We use Nuvem Pago to process purchases made on our website, so we only have access to limited information about your finances, such as your credit card brand, transaction ID, authorization date, cardholder and first digits. This information protects you from improper purchases and us from possible fraud. However, there is no other information that would allow us to commit any fraud with your credit card. You can see more about Nuvem Pago's privacy policy by clicking here.
Payment: Pagarme:
We use Pagarme to process purchases made on our website, so we only have access to limited information about your finances, such as your credit card brand, transaction ID, authorization date, cardholder and first digits. This information protects you from improper purchases and us from possible fraud. However, there is no other information that would allow us to commit any fraud with your credit card. You can see more about Pagarme's privacy policy by clicking here.
About the use of your personal data
All data we collect is used to provide our services, and it is worth remembering that we value your privacy very much. Therefore, all data and information about you are treated as confidential, and we will only use it for the purposes described herein and authorized by you, mainly to fully use our services, always aiming to improve your experience as a user. In this way, we will be able to customize the service to increasingly suit your tastes and interests. In addition, your data may also be used to create new services, products and features.
To provide our services, we will cross-reference the data we collect with other data we have about the same data subject in our databases, including data from website visitors registered by you on our platforms. In particular, we will use it to monitor the actions of visitors to the pages you register, to create profiles of this person based on their behavior data and to verify their interests, to classify and qualify these people according to this profile, and to create dynamic lists of these people for the execution of targeted marketing actions, which are carried out automatically according to the classification of visitors to your website.
We may occasionally use your data for purposes not covered by this privacy policy, but these will be within your legitimate expectations. Any use of your data for purposes that do not comply with this prerogative will be done with your prior authorization.
In addition to the above, we will use your data for the following purposes:
1- Your email is used to send the material or information requested by you when filling out the form. It may also be used to send Newsletters, always related to the Professional Audio theme. The email will also be used to communicate actions carried out by Greenbox, the launch of new free materials or new Greenbox products and services. However, the user may cancel the subscription at any time, using the button located at the end of the email.
2- Download data may be disclosed as surveys, statistics or reports, and no personal information will be openly disclosed, unless explicitly authorized.
3- Greenbox employees may occasionally contact you via email or telephone to conduct surveys or present products and services.
4- Send you messages regarding support or services, such as alerts, notifications and updates.
5- Carry out targeted advertising based on your tastes, interests and other information collected.
6- For any purpose you authorize us to do so at the time of data collection.
7- Comply with legal obligations.
Greenbox reserves the right to monitor the entire platform, mainly to ensure that the rules described in our privacy policy are complied with, or that there is no violation or abuse of applicable laws. Therefore, Greenbox reserves the right to exclude a user, regardless of the reason, if this policy is not respected. We also undertake to take appropriate measures in the event of any non-compliance on our part.
About storage and access to your personal data
Only Greenbox employees will be able to see your personal information, and among these, only people with the appropriate authorizations granted by the controller, such as the Marketing Agency responsible for operating the product, with the controller being responsible for having a confidentiality agreement so that it can operate the platform and process data. Likewise, it is up to the controller Greenbox Pro Audio to present the contract to anyone who requests it. Eventually, if your information is entered in actions created in partnerships, the explicitly identified partners will also have access to the information. No data may be disclosed publicly.
All your data is confidential and is stored exclusively in the RD Station software database. However, Resultados Digitais, the operator of the RD Station software, does not have access to your data.
It is Greenbox's responsibility to handle your data appropriately, in compliance with the requirements of Federal Law 13.709/18, as well as to ensure the security of websites owned by it and under the responsibility of Resultados Digitais, the operator of RD Station, to ensure the security of the systems to prevent attacks, data leaks and/or similar events. RD Station has servers located in different locations around the world to ensure stability and security.
All your information will be encrypted whenever possible, if this does not prevent its use by Greenbox. Therefore, our domain and subdomains have SSL (Secure Sockets Layer) certification, which guarantees the security of information exchange on our website.
We make it clear that you may request a copy of your data stored in our systems at any time.
We will only keep data and information for as long as they are necessary or relevant for the purposes described in this privacy policy, or for periods predetermined by law, or when they are necessary to maintain Greenbox's legitimate interests.
Greenbox considers your privacy extremely important and will do everything in its power to protect it. However, we cannot completely guarantee that your data will not be used by third parties to access our database. Therefore, it is your responsibility to contact Greenbox if your data is being used without explicit authorization.
We also make it clear that Greenbox does NOT use any personal databases from third-party individuals or companies, nor do we purchase email lists for commercial use. These practices are in violation of the General Data Protection Law and in violation of our company's values.
About data sharing
By clicking on the content sharing buttons on the social networks available on our pages, the user will publish the content through their profile on the selected network. Greenbox does not have access to the user's login and password on these networks, nor will it publish content on the user's behalf without the user taking this action.
All of your data, information and content may be considered assets in the case of negotiations in which Greenbox is a party. Therefore, we reserve the right to include your data among the company's assets if it is sold, acquired or merged with another company. Through this policy, you agree and are aware of this possibility.
Greenbox reserves the right to provide your data and information about you, including your interactions, if required by law to do so, an act necessary for the company to comply with national laws, or if you expressly authorize us to do so.
About changing or deleting personal information
You can always choose to no longer receive any type of email from Wonzi Agency.
In all emails we send, there is always a link to unsubscribe available in the last lines. By clicking on this link, you will be automatically removed from the mailing list.
It is important to note that filling out any form again will mean that your email is re-inserted into the list. Therefore, you must request to unsubscribe again if you wish to do so.
By requesting that Greenbox unsubscribe from sending emails, you are not requesting that your personal information be removed from our database.
The controller is responsible for maintaining or not maintaining this information. However, you can request, through the company's means of communication, the complete deletion or any changes to your personal information, unless there was any other reason for its maintenance, such as a possible legal obligation to retain the data or the need to preserve it to protect Greenbox's rights. To change your personal information or delete it from our database, simply send an email to [email protected] with the subject “privacy” and your question in the body of the email.
Changes to the Privacy Policy
This Privacy Policy may be updated. Therefore, we recommend that you visit this page periodically to be fully aware of any changes. If any relevant changes are made that require new authorizations from you, we will publish a new privacy policy.
Before using the information for purposes other than those defined in this Privacy Policy, we will request your authorization.
Applicable Law
This document is governed by and must be interpreted in accordance with the laws of the Federative Republic of Brazil. The Court of the District of Presidente Getúlio, Santa Catarina, is elected as the competent court to resolve any issues that may arise from this document, with express waiver of any other court, however privileged it may be.
Date of publication of this Policy: September 24, 2020.
